Shipping Policy

At JOD Apparel, we are committed to providing a seamless and efficient shipping experience. Our Shipping Policy ensures clarity and transparency regarding the fulfillment and delivery of your orders. Please review this policy carefully before placing your order.

1. General Shipping Information

  • Pre-Orders:

    • If you purchased a pre-order item, please allow 3-4 weeks for your order to be fulfilled and processed.
    • Shipping timelines may vary depending on product availability and production schedules.
    • You will receive an email notification once your pre-order has shipped.

  • Standard Shipping:

    • For standard shipping, please allow 1-3 business days for your order to be fulfilled and processed.
    • Orders placed after business hours or on weekends will be processed on the next business day.
    • Once shipped, you will receive a confirmation email with tracking information.

  • Expedited Shipping:

    • Expedited shipping options are available at an additional cost.
    • Expedited orders placed before 12:00 PM (EST) will be processed the same day.
    • Orders placed after 12:00 PM (EST) will be processed the next business day.

2. Shipping Methods and Delivery Times

  • Standard Shipping:

    • Delivery Time: 3-7 business days (domestic)
    • Carrier: USPS, UPS, or FedEx (depending on location)

  • Expedited Shipping:

    • Delivery Time: 2-4 business days (domestic)
    • Carrier: UPS or FedEx

3. Shipping Rates

  • Domestic Shipping:
    • Standard Shipping: Flat rate based on weight and destination
    • Expedited Shipping: Calculated at checkout based on weight and destination

4. Shipping Address Guidelines

  • Please ensure that your shipping address is accurate and complete to avoid delivery delays or errors.
  • We do not ship to P.O. Boxes for expedited orders.
  • Incomplete or incorrect addresses may result in additional fees or delays.

5. Lost or Stolen Packages

  • JOD Apparel is not responsible for lost or stolen packages.
  • If your package was marked as delivered but not received, please:
    • Check with neighbors or your building management.
    • Contact the carrier for assistance.
    • Reach out to us at support@jodapparel.com for additional help.

6. Return Address and Customer Support

For any questions regarding shipping, or if you need assistance with a return or refund, please contact us at support@jodapparel.com or send returns to:

JOD APPAREL 
14118 78th Place North
Loxahatchee 33470
Florida, USA

Note: JOD Apparel reserves the right to update or modify this Shipping Policy at any time without prior notice. Customers are encouraged to review this policy periodically.